Privacy Policy — jiya77

Introduction

Jiya77 is an internationally operated online gaming platform. We believe every user's personal data belongs to them — and protecting that data is our foremost responsibility. This privacy policy explains in detail how jiya77 collects your information, how it is used, how long it is retained, and how it is kept secure.

This privacy policy applies to jiya77's website, mobile app, and all associated digital services. By registering or using any service on jiya77, you automatically agree to this privacy policy.

What Data We Collect

Jiya77 only collects information that is genuinely necessary to provide its services. We never request unnecessary data, and no information is collected without the user's consent.

• Information you voluntarily provide at the time of registration.
• Technical data collected automatically while you use the platform.
• Documents uploaded for account verification.
• Information provided when contacting customer support.

How We Use Your Data

Jiya77 uses your data solely for specific, legitimate purposes. No information is ever used beyond its authorized scope.

• Account Management: To secure registration, login, and account safety.
• Transaction Processing: To process deposits and withdrawals.
• Identity Verification: To complete the KYC process in compliance with legal obligations and fraud prevention requirements.
• Customer Support: To resolve your complaints and inquiries.
• Promotions & Bonuses: To send personalized offers (only with your consent).
• Legal Compliance: To meet regulatory requirements.
• Platform Improvement: To improve our services and develop new features.

How long your data is retained

Jiya77 does not retain your data longer than necessary. Data is stored while your account remains active. Even after account closure, certain information may be retained for a defined period due to legal obligations.

• Account data: a minimum of 5 years after account closure.
• Financial transaction records: up to 7 years (as required by law).
• Customer support conversations: up to 3 years.
• Login & Technical Logs: Up to 12 months.
• Marketing Preferences: Until consent is withdrawn.

Sharing Data with Third Parties

Jiya77 never sells your data. However, information may be shared with trusted partners in the following limited circumstances:

• Payment Providers: Mobile Banking, Nagad, Rocket, and others — for transaction processing only.
• Identity Verification Services: An authorized institution for completing the KYC process.
• Law Enforcement: When required by court order or legal obligation.
• Game Providers: Software Partners — only data necessary for game operation.
• Technology Service Providers: Server hosting and cybersecurity providers.

All of the above partners are contractually bound to comply with jiya77's privacy standards. They may not use any data received for their own purposes.

Cookie Policy

Jiya77's website and app use cookies and similar tracking technologies to enhance your experience and maintain platform functionality.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To analyze platform usage (anonymized data).
• Marketing Cookies: To show personalized offers — you can opt out at any time.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Our Data Protection Measures

Jiya77 employs industry-leading technology to protect your data. Our security systems are regularly audited by independent third parties.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular testing conducted by an independent team of experts.
• Access Controls: Staff are granted access only to the data required for their specific role.
• Data Backup: Encrypted backups stored across multiple secure locations.

Your Data Rights

Every jiya77 user has the following rights over their personal data. Contact our customer support to exercise any of these rights.

• Right to Access: The right to know what data we hold about you.
• Right to Rectification: The right to request correction of any incorrect or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restriction of Processing: Request to restrict the use of your data in certain cases.
• Right to Portability: The right to receive your data in a structured format.
• Right to Object: The right to object to your data being used for marketing purposes.

Protection of Minors' Data

Jiya77 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If a minor registers by mistake, their account and all associated data will be deleted immediately.

If you believe your child has registered on jiya77, please contact our customer support immediately. We will take prompt action.

Privacy Policy Updates

Jiya77 reserves the right to update this privacy policy at any time. In the event of significant changes, registered users will be notified via email or through the platform.

• The date of any update will always be shown at the top of the page.
• 30 days' notice will be given before any major changes take effect.
• Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

For any questions or requests regarding our privacy policy, please reach out to our dedicated privacy team. We will respond within 7 business days.

If you wish, you may contact our FAQ Page You can also find answers to common questions there.